Menu : Article
of the Month Past
Articles of the Month Articles
on the Web Home
Care FAQs
It's All About The Core
What makes or breaks a company are the people who run it. After
all, a wheelchair is a wheelchair. Distinguishing characteristics
of an HME business revolve primarily around its ability to service
the customer and referral community.
This can only be achieved by the company’s employees. Even
if an item is equipped with special compliance measurements or bells
and whistles, the staff must manage and track this to know if the
patient is appropriately
using the device.
Typically, in a well run HME company, a core group of employees
exists. These employees manage the day-to-day operations and make
it function. Where there is no real core group, it is much more
difficult to find a smooth and well run operation. However, with
the optimal flow and process and the right “core” group,
you should succeed.
If you have found the right mix of these special staff members,
treat them well and make them feel like owners. Hopefully, their
positive influence on others will be contagious and you will have
plenty of people to promote
for your future growth.
|